Customer loyalty program
📜 Terms & Conditions of the Customer Loyalty Program
1️⃣ Definition
A program that allows customers to collect points in exchange for their purchases, which can later be used as benefits or credits.
2️⃣ Points Earning Mechanism
• Points are calculated based on the order value (before tax).
• Points are added after the order is successfully completed.
3️⃣ Points Usage
• Points can be used on future orders only.
• Points cannot be redeemed for cash.
• Points cannot be used as a discount on the same order in which they were earned.
4️⃣ Points Validity
• Points have a defined validity period.
• Unused points expire after the validity period ends.
5️⃣ Exclusions
• Points are not earned on:
– Taxes
– Special offers or exceptional discounts
6️⃣ Program Modification or Cancellation
Koabz reserves the right to modify or discontinue the loyalty program without prior obligation.
ℹ️ Important Note
Customers may benefit from the Customer Loyalty Program in parallel with the Affiliate Marketing Program, provided that each benefit is applied according to its independent terms, and no direct discounts are combined on the same order.
